Residence is limited to two occupants for a studio or one-bedroom unit, and four occupants for a four-bedroom unit.
Pool hours are Sunday through Thursday 8:00 am to 9:00 pm and Friday Through Saturday from 8:00 am to 10:00 pm. Please observe all additional rules listed on signs posted in the pool area. Also, please be aware of you noise level and remember to be mindful that residents live near the pool. No sound producing equipment or music is allowed.
You will receive your gate key and remote when you first register with the office. There is a $75 refundable deposit for the remote. Guests must park outside the secured parking lot. Guests are welcome but must always be accompanied by a resident. Residents must limit the number of guests to four (4) per unit.
You will receive your parking permit when you first register with the office. All vehicles parked on premises must have a permit and be registered with the office. Remember that parking can be tight when occupancy is high, so please be courteous and take only one space, parking within the lines. If you will be off property for more than one week, please park against the outside wall in the lot. Please leave a key with the office in case your vehicle needs to be moved due to construction or weather.
Mail slots are located across from the office behind the pool. Packages to large to fit in the slot will be available for pick up in the office. A notice will be placed in your mail slot.
Trash can be disposed of in the dumpster provided in the gated parking lot on the south side. The entry key also opens the dumpster gate. Household garbage only please and items should be placed inside the dumpsters, not alongside it.
Your unit has either one or two cable boxes and remotes. Contact the Association Office and they will work with Viya to replace non-working cable boxes, but remotes are the responsibility of the owner. The Association negotiates rates and packages for all owners—services cannot be tailored by unit, except for choosing a standard cable box, HD or a DVR for an additional fee, all by visiting the Viya office. Remotes can be purchased at the office for $15.00.
Long Reef does not provide internet to the units. If you wish to have internet service you can visit VIYA, set up an account, and choose the service you desire. They provide high speed internet through the cable infrastructure. We also have a hotspot on property provided by Reliable Network Solutions. Just connect to the Long Reef Hotspot and open your web browser. This will take you to their website where you can see their rates and sign up online.
Long Reef treats for rats and other pests in the common areas and building perimeters. If you are experiencing pest problems in your unit, you may contact Oliver Exterminating or one of the other pest control services on island.
There is a laundry on site. Hours of operation are 9:00 am to 9:00 pm seven days a week. The machines us quarters which can be purchased in the Long Reef office.
The office is open from 8:00 a.m. to 4:00 p.m. Monday through Friday.
For emergencies after hours, you may contact the general manager by phone or text at
340-277-6576.
The Association employs a paid staff that includes a general manager, a head of maintenance, and a head landscaper. They are responsible for overseeing the day-to-day operations of the Association and the upkeep and security of the complex and infrastructure.
Long Reef is governed by a board of directors comprising five members, including a president, vice president, secretary, and treasurer. Board members serve one-year terms and are elected by Long Reef owners in accordance with the Association bylaws.
Board meetings are held the third Wednesday of each month, at 6 p.m. in the office and via Zoom. Board meetings are open to all owners to audit, and there is an opportunity at the end of each meeting for owners to ask questions or raise concerns for the board to address. Please communicate your desire to attend prior to the meeting.
The annual meeting is held on the second Saturday in March. The board member election is held during the meeting. Board officers are selected by the board after the election results are announced. Board officers and staff report on the state of the Association and finances, as well as progress made during the year and upcoming projects. There is an opportunity during the meeting for owners to ask questions or raise concerns for the board to address. The meeting also features refreshments for attendees and gives owners an opportunity to meet and socialize with fellow owners.
Financial statements and board and committee meeting minutes will be posted on the Long Reef website. In addition, owners can request this information from the board treasurer, secretary and/or general manager by requesting in person or emailing the office at longreefcondos@gmail.com.
Your fees cover Association staff, common area maintenance, infrastructure maintenance, landscaping, insurance, cable, trash pickup, and monthly scheduled pest control services.
The Association’s insurance, paid with your fees, covers the exterior structure of the buildings, doors, windows, and common area assets that are the responsibility of the Association. It does not cover your improvements, fixtures, cabinetry, electrical or plumbing outside of the walls, finishes, furniture, and personal belongings inside your unit. We recommend you carry your own insurance for your responsibilities.
Owners may not make structural changes to the interior of the unit, such as removing walls, without approval—structural changes must be requested and approved by the board of directors in writing and may require a structural engineer’s opinion at the cost of the owner. Board approval is also required for new doors and windows.
For any work done to walls (this includes removal or alteration), electrical upgrades, plumbing work, new flooring, installation or replacement of split air conditioning, bathroom, and kitchen upgrades, etc., an owner is required to submit a completed Request for Renovations form to the general manager and front office as early as possible in your planning process.
If you are working with a contractor and/or work crew, inform them that work is only allowed between the hours of 8:00 a.m. and 5:00 p.m., Monday through Saturday. No work shall be performed on holidays and Sunday. These work hours also apply to owner “do-it-yourself” projects.
Contact the general manager and office before starting any plumbing work that requires the water to be turned off, as it is necessary to notify the other owners affected by this action. You will need to provide a reasonable time estimate for the duration of this work. Contact the general manager and office before drilling into the walls in the kitchen and bathroom areas, as there are electrical and plumbing lines in these walls. In advance and prior to, notify the general manager and office when loud/noisy construction work is to be done.
Inform contractor(s) and/or work crew that it is their responsibility to remove ALL construction debris—this also applies to owner “do-it-yourself” projects. Note: Debris cannot be left on balconies, common areas, or in the Long Reef dumpster.
Please have your property manager register with the office, so we know they have your permission to be on property and receive the key to your unit. The property manager registration form can be requested from the office.
Currently staff is not available to perform non-Association maintenance or cleaning of units. The office maintains a list of providers who owners can contact (plumbers, electricians, appliance maintenance, etc.).
Long Reef maintains a “No Pets” policy. Please note the Association will comply with the requirements of the Americans with Disabilities Act. Contact the Long Reef office for the full pet policy and required information.